Gisburn Primary School

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24th November 17
Trail : home / Parent/Carer Information : Formal Complaints Procedure

Formal Complaints Procedure...

If you become concerned in any way about your child’s education it is important that you tell us about this.  As a first step you should discuss your concerns with your child’s teacher.  If you are still concerned then you should arrange to meet with the Headteacher.  Obviously, as a staff, we will do all we can to resolve your concerns to ensure you are happy with your child’s education.

There may be some occasions when parents wish to complain about matters relating to the curriculum or collective worship which are the responsibility of the governing body and/or the Local Education Authority.  Special formal arrangements exist for dealing with complaints of this kind.